Terms of Service

1. Acceptance of Terms

By accessing or using UTM Drift Guard (“the Service”), operated by Peakure LLC (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Account Terms

• You must provide a valid email address to create an account.
• You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this obligation.
• You are responsible for all activity that occurs under your account, including content uploaded and actions taken.
• You must be at least 18 years old to use the Service.

3. Payment and Billing

• Paid plans are billed in advance on a monthly or annual basis through Stripe, our payment processor.
• Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
• You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of the current billing period.
• No refunds are provided for partial billing periods. If you cancel mid-cycle, you retain access until the end of the period you have already paid for.
• We reserve the right to change pricing with 30 days’ notice. Existing subscribers will be notified by email before any price change takes effect.

4. Data Processing and AI Disclosure

When you upload CSV files for auditing, your data is processed solely for the purpose of generating your UTM audit report. We do not sell, share, or use your uploaded data for any purpose other than delivering the Service.

• AI processing: Your UTM data may be sent to third-party AI services (Anthropic Claude API) for semantic analysis, clustering, and taxonomy generation. This data is used only for your audit and is not retained by the AI provider beyond the request lifecycle.
• Data retention: Scan results and uploaded CSV data are stored for 90 days after processing, after which they are automatically deleted. Account data is retained until you delete your account.
• No data selling: We do not sell, rent, or trade your personal data or uploaded content to any third party.

5. Acceptable Use

You agree not to misuse the Service. This includes, but is not limited to:

• Uploading malicious files or content designed to exploit the Service.
• Attempting to reverse-engineer, decompile, or otherwise extract the source code of the Service.
• Using the Service for any unlawful purpose or in violation of any applicable law.
• Circumventing usage limits, rate limits, or other technical restrictions of the Service.
• Sharing account credentials or allowing unauthorized access to your account.

6. Intellectual Property

The Service, including its design, features, code, and content, is owned by Peakure LLC and protected by intellectual property laws. You retain full ownership of any data you upload to the Service. By uploading data, you grant us a limited, non-exclusive license to process it solely for the purpose of providing the Service.

7. Limitation of Liability

To the maximum extent permitted by law, Peakure LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Our total liability for any claims arising from the Service is limited to the amount you paid us in the 12 months prior to the claim.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may terminate your account at any time by contacting us or deleting your account through the dashboard.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on this page and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised terms.

11. Account Deletion (GDPR Right to Erasure)

You may delete your account at any time from Settings → Account. Deletion immediately cancels any active Stripe subscription, anonymizes your profile, and erases your data within 30 days. We retain a compliance audit record containing a one-way SHA-256 hash of your email (never the plaintext) along with the deletion timestamp to satisfy our regulatory obligations. No refund is issued for the current billing period — contact support@utmdriftguard.com for refund requests.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions. Any disputes arising from these terms or the Service shall be resolved exclusively in the state or federal courts located in New York.